Student Grievance Redressal Cell

Student Grievance Redressal System is a vital part of any college administration. It is the responsibility of the College Administration to provide a secure and contented environment to all its Staff and Students. The Grievance Redressal Committee has been formed in the College as per the UGC guidelines to redress the grievances of both the staff and the students. Since the inception of the college, the Committee has been under the direct purview of the Principal.

In TCSC the grievances received by Online/ Offline mode. It is forwarded to the concerned Committee members who look in to the problems depending upon the seriousness of the issue.

The Committee has been continuously striving to take the best efforts possible to create a harmonious and conducive atmosphere to everyone in question.

Composition of Student Grievance Redressal Cell 2026-2027

Covered Grievances

• Delay in or denial of the delivery of services intended to be provided.
• Unfair evaluation practices or malpractices in examinations.
• Complaints of discrimination on grounds of caste, race, religion, gender, or disability.
• Non-refund of fees upon withdrawal of admission within stipulated rules. 

Objectives of the Student Grievance Redressal Committee

• Encourage Open Expression: Promote a safe environment for students to express grievances freely and frankly, without fear of victimization.
• Timely Resolution: Ensure grievances are resolved fairly and in a timely manner.
• Impartial Handling: Address grievances impartially to build trust among students.
• Confidentiality: Maintain confidentiality to protect the privacy of students during the grievance process.
• Supportive Environment: Foster a supportive educational atmosphere and govern discipline to uphold the dignity of students and the institution.
• Strengthen Student Bonds: Enhance the relationship between students and the institution by ensuring facilities meet satisfaction levels, contributing to a conducive academic environment.

Functions of the Student Grievance Cell

• To accept written grievances from students and staff related to the system.
• To create and implement a mechanism to handle the reported grievances.
• To forward the findings to the Management if necessary for further action.
• To listen, record and scrutinize the grievances submitted to them by the Staff and Students and take necessary steps immediately.
• To attend to the grievances based on the authenticity and gravity of the criticisms made.
• To represent the grievances to the concerned section which may include maintenance, transport, academic, amenities etc.
• To convene periodical meetings to discuss whether the grievances have been settled.
• To make a follow-up of these matters at regular intervals till their final disposal.
• To maintain strict confidentiality, if necessary.